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Recovery

Mental Health Support After Bushfires, Floods & Natural Disasters

If recent events have been difficult, support is available. Our clinicians can help you navigate the emotional and mental health impacts at your own pace.

When communities experience bushfires, floods, or other natural disasters, the impact doesn't always end when the event is over. Many people continue to feel overwhelmed, unsettled, or emotionally drained weeks or even months later.

Our telehealth service provides accessible appointments for people affected by disaster regions.

Telecare Emergency Relief — GP support for people in emergency-affected areas

Support That Meets You Where You Are

You don't need to be in crisis to seek support.

Some people reach out because they're:

  • Feeling anxious or on edge since a bushfire or flood
  • Struggling with sleep, focus, or emotional regulation
  • Finding it hard to “get back to normal”
  • Noticing stress, grief, or exhaustion building over time
  • Supporting family members who were also affected

Whatever you're experiencing, you deserve care and understanding.

1. Disaster Recovery Mental Health Care — Via Telehealth

We connect patients with qualified clinicians through secure telehealth appointments. Our approach is designed to be:

  • Trauma-informed – gentle, respectful, and patient-led
  • Flexible – access care from home or wherever feels safest
  • Supportive – focused on recovery, coping, and wellbeing

This service is available for people within natural disaster zones declared on Disaster Assist, such as:

  • Bushfires
  • Floods
  • Storms and extreme weather events

2. What This Service Is — and Isn’t

What we offer

  • GP appointment for mental health support for disaster recovery
  • Psychiatrist appointment for assessment – your GP will then provide ongoing care with your new management plan
  • Telehealth consultations with trained clinicians

What we don't offer

  • Emergency or crisis services
  • Immediate or urgent medical care
  • Neurodivergent or medicolegal assessments: Contact our psychiatry department for more information: mhteam@telecare.com.au

3. What Do I Need to Connect?

We connect patients with qualified clinicians through secure telehealth appointments.

Our approach is designed to be:

  • Phone, tablet or laptop with built-in camera for video call
  • Stable internet connection
  • Private quiet space

More information here: Telecare | Appointment guide

4. Why Choose Telehealth for Disaster Recovery?

After a disaster, accessing in-person care can be difficult. Telehealth allows you to:

  • Avoid travel during recovery periods
  • Access care even if face to face services are disrupted
  • Speak with a clinician from a familiar, safe environment
  • Book appointments that fit your schedule

Take the Next Step — When You’re Ready

There's no right or wrong time to seek support after a disaster. If recent bushfires, floods, or other natural disaster events have had an impact on you or your family, help is available.

You can book an appointment online and connect with care — calmly, privately, and without pressure.

book your specialist appointment today

Over 300+ Specialists and Allied Health Professionals

We pride ourselves on providing high-quality, holistic, continuous care for patients.