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About Us

Australia's leading virtual care provider

Founded on the combined experience of medical doctors and technology professionals, Telecare operates one of Australia’s leading virtual care clinics and delivers innovative software solutions to the healthcare sector.

Telecare has a strong focus on improving access to care for people living in rural and regional communities. We recognise that where you live should not determine the quality, timeliness, or affordability of the healthcare you receive.Through secure telehealth services, we work to reduce geographical barriers, long wait times, and unnecessary travel, ensuring patients can access appropriate specialist care no matter their location.

Our model is designed to support both patients and clinicians, providing flexible, high-quality virtual care that integrates with existing health systems and prioritises continuity, safety, and equity of access.



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300+

SPECIALISTS

30+

SPECIALTIES

100,000+

SUCCESSFUL APPOINTMENTS

1-3 weeks

AV. WAIT TIME
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VIRTUAL CARE

Our virtual care services offer patients access to 300+ specialists and allied health professionals from over 30+ specialities, with an average patient wait time of one to three weeks.

Through better technology governed by clinical standards, we save patients money and time. Over 2,000 healthcare professionals have referred their patients to Telecare since its founding in Melbourne in 2019.

Our virtual care services are accessible to patients Australia-wide, and we have seen patients as remote from Christmas Island to Norfolk Island.

Telecare also provides virtual care services to public hospitals across Australia, helping to reduce patient wait times and increasing access to speciality care in underserved areas.
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healthcare SOFTWARE

Through the lessons we've gathered from operating Australia's leading virtual care clinic, Telecare provides hospitals and healthcare workers with time-saving solutions. This allows healthcare workers to spend less time on paperwork so they can focus on what they do best, delivering patient care.

Telecare conforms to the requirements of ISO 9001:2015 Quality Management Systems. This globally recognised standard is evidence of our commitment to consistently provide healthcare services and healthcare software that meet the requirements of our patients, clinicians and healthcare organisations.

a team of over
300+ quality specialists

We'll be with you every step of the way, connecting you with our network of over 300+ compassionate and expert clinicians across 30+ specialities
View the Team
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dr. alida connell
Psychiatrist
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Dr. clinton colaco
Infectious Diseases
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Qasim latifi
Child Psychologist
dr. romain rodrigo
Paediatrician
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dr. dilshani jayawardene
Endocrinologist
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dr. ramesh sahatevan
Neurologist
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dr. adam rischin
Rheumatologist
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dr. alysson wann
Oncologist
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Dr. Zi low
Geatrician
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ms. sorrel graham
Clinical Psychologist
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Ms. diane gargya
Diabetes Educator
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Dr. Dhruv nayyar
Cardiologist

WHY TELECARE?

It's as simple as 4 reasons. Winning you back time, keeping money in your wallet, providing you with a greater number of choices, and keeping your information and transactions secure.
About Us
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SAVE TIME
No more waiting rooms, long commutes, or long wait times to see a specialist. Our specialists aim to see you within one to three weeks
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Lower Costs
Telecare offers high-quality telehealth consultations with lower out-of-pocket costs, helping make specialist care more accessible. We provide competitive rates for aged care patients and pensioners, while supporting clinicians to deliver care efficiently without compromising clinical standards or patient outcomes.
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Quality care
Telecare delivers high-quality care through proven, partner-driven connections. Our clinicians work across both private and public hospital systems, bringing deep experience and trusted expertise to every consultation. With 300+ clinicians across 30+ specialties, patients can access experienced, specialist care with confidence
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SECURE
Telehealth appointments are via a secure, encrypted, browser-based link that you can share with your family, GP and other healthcare providers.

WHAT OUR PATIENTS
ARE SAYING

Telecare has made accessing specialists and telehealth appointments so much easier. It’s amazing – our doctors can come in on an appointment with their patients and specialists, something they never could have done if they had to physically leave the clinic. It makes it so much more collaborative.
VIC
GP Clinic Practice Manager
I had an appointment with Dr Alexey Sidorov this afternoon. I wanted to write to say thank you. Dr Sidorov was kind and compassionate and I really appreciate being able to use the Telecare service to get treatment. I live in regional Tasmania and would have had to wait over 12 months to “maybe” get an appointment.
vic
Patient
After having successfully undergone a [procedure], I wish to convey my sincere appreciation to Michael Zhong for his thorough and prompt input and empathy. He was indeed swift, thoroughly professional and caring in all our interactions for which my wife and I will be forever grateful.
vic
Patient
This is going to make things so much easier for our demographic. We have a lot of low socio-economic patients, so the option to bulk-bill is great. And it will make appointments easier. I recently had to take my child to four review consultations with a pediatrician on the mainland, taking a day off work each time, just to receive test results.
russell island
GP Practice Manager
Thank you, you're the only one in the end that pushed to help me despite my annoying emails. I'm sure you deal with so many walks of life and so many personalities and its a real credit to you that still do your best to meet the needs of the patient.
Regional vic
Patient
I had a really good experience using Telecare first the first time recently. Mum was in a gruelling long wait in ED on a weeknight. By 3.00am, nothing had changed.
vic
Patient

book your specialist
appointment today

Over 300+ Specialists and Allied Health Professionals
We pride ourselves on providing high-quality, holistic, continuous care for patients
(03) 9052 4872
admin@telecare.com.au
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