Meet the telecare team

we come from medicine, business and technology...
Telecare was founded in 2019 by CEO Michael Wang, COO Lina Xu, nephrologist Dr Christopher Sia and general practitioner Dr Raymond Wen. Their goal was to provide affordable, convenient and timely access to specialist care for under-served communities - including regional and remote, aged care and indigenous patients. Since then our team and our service has grown, but our goal remains the same.

leadership team


Michael Wang

Chief Executive Officer and Founder
Michael has 15 years of marketing and advertising experience successfully launching marketing campaigns in Asia and Australia. Michael holds a Bachelor of Science and Music with a major in Genetics and Operatic Performance from the University of Melbourne.

Lina Xu

Chief Operations Officer and Co-Founder
Lina has 14 years public relations and financial advisory services experience in Australia and Hong Kong. Previously, Lina was the Vice President of AU Ventures, Executive Director and co-founder of Pebble Capital, Executive Director of Universal World Trade and Investment Consulting (Hong Kong) and Director of the World Trade Center Association (Hong Kong Chapter). Lina holds a Master of Arts (International Affairs) from Carleton University and has completed executive Program at Harvard Business School and INSEAD.

Dr. Raymond Wen

Chief Growth Officer / Medical Director - Primary Care Services and Co-Founder
Raymond works across multiple domains, and has responsibilities for business development, referrer engagement, clinical and software co-design, and clinical governance. Dr Wen holds eleven years of experience as a qualified doctor. He is a General Practitioner and Director at East Brunswick Medical Centre, a Clinical Council member and Co-chair of the GP Expert Advisory Group at the North Western Melbourne Primary Health Network. Raymond holds a Bachelor of Medical Science and Bachelor of Medicine and Surgery with Honours from the University of Melbourne, and is an Associate Fellow of the Australasian College of Health Services Management.

Dr Christopher Sia

Chief Medical Officer and Co-Founder
Chris is responsible for the recruitment and engagement of our panel of specialist doctors. Dr Sia holds 9 years of experience as a qualified doctor. He is a Nephrologist at the Alfred Hospital and is accredited to practise at Cabrini and Knox Private Hospitals. Chris completed advanced training in Nephrology at Frankston Hospital, The Northern Hospital, The Austin and Alfred Hospital. Chris holds a Bachelor of Medical Science and Bachelor of Medicine and Surgery with Honours from the University of Melbourne (and is a National Medicine Scholarship recipient).

Advisory board

Carol Allen

Advisory Board Member
Ms Allen is a board member of the Bays Hospital. She was a Director of Sapphire Holding Group from 2003 to 2020 and the CEO of BlueCross Aged Care from 2006 to 2014. Ms Allen is an Alternative Director and Board member of BlueCross and is currently the senior advisor of operations at Bridge Advisory Group. Previously, Ms Allen was a board member of the Victorian peak body for aged services, Leading Aged Services Australia until it was restructured to a National body in July 2016. Ms Allen holds a Bachelor of Education from the University of Melbourne.

Dr. Robyn Mason

Advisory Board Member
Dr Mason is currently a Sessional Member of the Victorian Civil and Administrative Tribunal (Review and Regulation), and Senior Medical Advisor to Skilled Medical Pty Ltd. Dr Mason was previously the Secretary-General of the Australian Medical Association (AMA) (2004 - 2007) and CEO of AMA Victoria (1993 - 2004). Her other former roles include Chair of the Victorian Doctors' Health Program, a member of the Board of Health Purchasing Victoria (now HealthShare Victoria) and a Director of the North Western Melbourne Primary Health Network. Dr Mason holds a Bachelor of Medicine and Surgery from the University of Melbourne, and a Master of Business Administration from Monash University. She is also a Fellow of the Royal Australasian College of Medical Administrators (FRACMA) and the Australian Institute of Company Directors (FAICD).

Trevor Nink

Advisory Board Member
Mr Nink is currently a board member of the Baker Foundation. He is a previous Chairman of the Board of Westernport Water and Chairman of the Board of Pebble Electronics. He has held CEO/leadership roles with ACI, BTR Nylex and KONE Elevators. His past charitable roles include Director and VP of Rotary Club of Melbourne, Director of YMCA in Illinois, a participant in Habitat for Humanity and corporate sponsor of Youth Off The Streets and Secretary of Beacon Cove Neighbourhood Association. Trevor holds a Bachelor of Science degree from The University of Melbourne. He is also a Fellow of the Australian Institute of Company Directors (FAICD).

Dr. John Ferguson

Advisory Board Member
Dr. Ferguson has been a member of the Post Graduate Medical Council of Victoria since 1997 and has undertaken numerous accreditation assessments of hospitals throughout Victoria as well as sitting on several subcommittees including the Accreditation Committee and the Medical Workforce Committee. In addition, he has held membership of a number of governmental committees and has been a lecturer for the University of Melbourne’s clinical school. Dr Ferguson has been involved in various aspects of medical management in Victoria since 1990, including the posts of Chief Medical Officer of Austin Health, Chief Medical Officer of Northern Health, Executive Director Medical Services at both Bendigo Health Care and Ballarat Health Services.

Our team

Kathleen Pulanco

Telehealth Operations Manager
Holds a Bachelor of Health Information Management and Master of Public Health. More than 10 years experience working with and supporting specialists and their patients.

Dr. Nazia Nasir

Medical Engagement Manager
Three years as a general practitioner with a further six years experience in healthcare and medicine. Comprehensive clinical knowledge and stakeholder management skills

Sidney Tsang

Strategy & Operations Associate
Four years’ experience in strategy, product and operations. Industry experience across healthcare, financial services, high-tech, higher education and not-for-profit.

Jason Liu

Strategy & Operations Associate
2 years’ experience in M&A, product and operations. Industry experience across healthcare, financial services and not-for-profit.

Mandy Jordan

Virtual Administration Manager
Five years’ experience in end-to-end medical administration and surgical processes including communications, organisation, scheduling, accounts, staff training and office support.

Gangamma Lal

Telehealth Supervisor - Hospital

Ben Carberry

Data Analyst

Yiming Wei

Strategy & Operations Associate
2+ years’ experience in strategy, M&A, product and analytics. Industry experience across healthcare, financial services, transport, not-for-profit and life sciences

Shelley Cao

Telehealth Coordinator - Accounts

Kate Mumford

Telehealth Coordinator

Heidi Maiwald

Telehealth Coordinator

Hermi Ho

Telehealth Coordinator

Sandrine Courtin

Telehealth Coordinator

Tamariskha Tibby

Telehealth Coordinator

Neelima Kothuru

Telehealth Coordinator

Kim Sansom

Telehealth Coordinator

Thush Jayatunga

Telehealth Coordinator