Specialists aim to see you within one to three weeks.

Specialist care, from wherever you are
Australia's leading virtual care provider
We'll be with you every step of the way, connecting you with our network of over 300+ compassionate and expert clinicians across 30+ specialities.
ADHD & ASD assessments- 300+
- Specialists
- 30+
- Specialties
- 100,000+
- Successful appointments
- 1–3
- Avg. wait time (weeks)

Why Telecare
Quality, affordable healthcare at home
See a quality specialist in your home, with your clinician, or with one of our hospital partners.
High-quality telehealth with competitive out-of-pocket costs.
300+ clinicians across 30+ specialties in private and public systems.
Care delivered through secure, standards-governed virtual pathways.



Our services
Care that starts with what you need
Choose virtual, hybrid or partner-program care — then find the pathway that fits.

30+ specialist disciplines online from home
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Diagnostic opinion and report; ongoing prescribing is managed by your GP
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In-person and hybrid specialist care in Melbourne’s east
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Convenient on-site specimen collection
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Hospital and regional virtual care across Australia
Learn moreADHD & ASD
Assessment and support, from home
A structured telehealth pathway from assessment through to ongoing therapy support — delivered by FRANZCP psychiatrists and ADHD mental health clinicians.
Start your ADHD/ASD assessment
How it works
Specialist care in four clear steps
From your GP referral to your specialist’s letter back to your GP.
01Get a GP referralAsk your GP to refer you to Telecare or a named Telecare specialist.
02Send it to TelecareBook a clinician directly, or send your referral and let our team help.
03Confirm your bookingWe’ll confirm the clinician, fee and time before your appointment is locked in.
04Attend and follow upJoin by secure video link. Your specialist then writes back to your GP.
Virtual care
Accessible to patients Australia-wide
Our virtual care services are accessible to patients Australia-wide, and we have seen patients as remote from Christmas Island to Norfolk Island. Telecare also provides virtual care services to public hospitals across Australia.
- Virtual careAustralia-wide
- Hybrid In-Person ClinicBlackburn, Victoria
- Hybrid GP clinicStanhope Telecare Medical Centre

Our clinicians
A team of over 300+ registered clinicians
We’ll be with you every step of the way, connecting you with our network of over 300+ registered clinicians spanning 30+ specialities.
Patient stories
What our patients are saying
I had an appointment with Dr Alexey Sidorov this afternoon. I wanted to write to say thank you. Dr Sidorov was kind and compassionate and I really appreciate being able to use the Telecare service to get treatment. I live in regional Tasmania and would have had to wait over 12 months to “maybe” get an appointment.
Telecare has made accessing specialists and telehealth appointments so much easier. It’s amazing – our doctors can come in on an appointment with their patients and specialists, something they never could have done if they had to physically leave the clinic. It makes it so much more collaborative.
After having successfully undergone a procedure, I wish to convey my sincere appreciation to Michael Zhong for his thorough and prompt input and empathy. He was indeed swift, thoroughly professional and caring in all our interactions for which my wife and I will be forever grateful.
This is going to make things so much easier for our demographic. We have a lot of low socio-economic patients, so the option to bulk-bill is great. And it will make appointments easier. I recently had to take my child to four review consultations with a pediatrician on the mainland, taking a day off work each time, just to receive test results.
Thank you, you're the only one in the end that pushed to help me despite my annoying emails. I'm sure you deal with so many walks of life and so many personalities and its a real credit to you that still do your best to meet the needs of the patient.
I had a really good experience using Telecare for the first time recently. Mum was in a gruelling long wait in ED on a weeknight. By 3.00am, nothing had changed.
Telecare has made accessing specialists and telehealth appointments so much easier. It’s amazing – our doctors can come in on an appointment with their patients and specialists, something they never could have done if they had to physically leave the clinic. It makes it so much more collaborative.
After having successfully undergone a procedure, I wish to convey my sincere appreciation to Michael Zhong for his thorough and prompt input and empathy. He was indeed swift, thoroughly professional and caring in all our interactions for which my wife and I will be forever grateful.
This is going to make things so much easier for our demographic. We have a lot of low socio-economic patients, so the option to bulk-bill is great. And it will make appointments easier. I recently had to take my child to four review consultations with a pediatrician on the mainland, taking a day off work each time, just to receive test results.
Fees
Medicare rebates for most consultations
Most consults attract a Medicare rebate, so you pay only the gap; some patients may be eligible for bulk billing.
View fee informationFor GPs and referrers
A clear pathway for your patients
Access referral information, specialty availability and resources for health professionals.
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