Fees & Medicare
Telecare exists to make specialist care more affordable. Most of our consultations attract a Medicare rebate, so what you actually pay is usually the gap—the difference between our fee and what Medicare gives back. You’ll receive a written estimate before you commit to an appointment, so there are no surprises.
The basics
What the consultation costs in full.
What Medicare pays back, if you’re eligible.
The difference—this is your out-of-pocket cost.
In some cases the rebate covers the full fee. That’s what “bulk billed” means: nothing to pay out of pocket.
If you’re not eligible for Medicare, we’ll quote the full consultation fee before booking. Contact us to discuss your situation.
Your likely cost
Out-of-pocket costs vary between specialties, and we’ll discuss yours before you book.
Gap fees are typically modest and usually fall within this range.
Specialties in high demand—including behavioural and developmental psychiatry, and ADHD and autism assessments—may carry higher out-of-pocket fees.
Eligibility
You may have nothing to pay out of pocket if you:
Eligibility is determined by Medicare and may change. We’ll confirm whether it applies before your appointment.
If cost is a barrier for you, tell us—we’d rather discuss the available options than have you go without care.
Psychology sessions are capped at 10 per calendar year under a mental health care plan. Psychiatry medication reviews are charged separately and need a new GP referral.
See your appointment journeyPayment timeline
We charge the full amount upfront—the Medicare-rebatable portion plus your gap fee.
We bill Medicare directly on your behalf. There’s nothing for you to claim.
Your rebate is paid straight into your nominated bank account.
Make sure your nominated bank account is registered with Medicare, or your rebate can’t be paid to you.
Cancellation terms can depend on the service and appointment. We’ll provide the applicable notice period and any fee before you confirm your booking.
Before you commit
Once we’ve received your referral, we’ll send you an estimate before you commit to anything. It sets out:
Your actual cost may be lower than the estimate—never higher.
A clear upper limit
A few things can move the final number, and some of them we can’t know until Medicare processes your claim. So we quote the highest it could be, and you’re never charged more than that.
An initial consultation includes a full assessment, so it’s longer and priced accordingly. Follow-up appointments are lower.
If you have reached your Medicare Safety Net threshold, Medicare may pay a higher benefit for eligible services. Medicare determines eligibility and the benefit paid.
Other providers
Your estimate covers your consultation with the specialist. It doesn’t cover anything they may ask you to arrange separately. We don’t quote for these because the fees are set by the provider you’re referred to.
Questions about fees
We’re happy to talk through fees before you commit to an appointment, and your specialist can go into more detail during your consultation.
