Community & regional programs
Virtual specialist outpatient care for Endocrinology and Rheumatology across Wide Bay—see an expert without the long trip.
Summary
Wide Bay Hospital and Health Service (WBHHS) offers specialised telehealth for Endocrinology and Rheumatology via Telecare. These services are provided remotely to patients across the Wide Bay region, connecting them with expert specialists without the need for extensive travel.
Your GP has referred you for a specialist medical assessment within WBHHS. In some cases, the specialist may not be located within the Wide Bay area. Using a video conferencing system, WBHHS helps patients remain in their local communities while receiving specialist care. Specialists—who may be anywhere in Australia—engage through a user-friendly video interface. You do not need to operate any technical controls.
A local clinician will be present during the appointment to assist the specialist with tasks such as physical examinations. The specialist and local clinician collaborate on notes, which are integrated into your medical record. A letter detailing the consultation outcomes is then sent to your referring GP.
What should I expect?
Your appointment may take place at a hospital site, or via a secure link on your device.
Option 01
Upon arrival, you will be escorted to a private room with video conferencing facilities. You will meet your local clinician, who will guide you through the process so you can interact directly with the specialist.
If a physical examination is needed, the local clinician will perform it under the specialist’s direction.
Option 02
Telecare will send a secure link to your preferred device. Ahead of your appointment, click the link to connect with the specialist and, if required, the local clinician.
About Telecare
Telecare is the designated provider of video conferencing services for select medical specialties on behalf of WBHHS. As one of Australia’s leading telehealth providers, Telecare has a panel of over 150 clinicians across more than 30 specialties, with a particular focus on regional Australia.
A comprehensive contract between Telecare and WBHHS ensures adherence to strict standards of service and confidentiality, guaranteeing the same level of care as in-person consultations.
For more information
Telecare
Wide Bay HHS
Need more assistance?
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