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Community & regional programs

NCN Health Virtual Inpatient Care

A virtual inpatient program with NCN Health—extra physician support for admissions, reviews and on-demand care, so patients can be treated closer to home.

Black and white close-up of a person using a laptop for a virtual consultation

Summary

What is Virtual Inpatient Care with NCN Health?

NCN Health, in collaboration with Telecare, piloted Virtual Inpatient Care to deliver more comprehensive care by utilising virtual healthcare services. As part of this program, an additional support physician is available to the NCN network virtually.

The supplementary physician assists current healthcare workers with patient admissions, reviews and ad-hoc support—helping maintain continuity of care when local capacity is stretched.

What to expect

Your care journey in hospital

Patients should expect a level of care consistent with in-person services. You must consent to be looked after virtually before joining the program.

  1. 01

    Admission review by video

    When you arrive at the hospital, you are reviewed via video by the admitting doctor.

  2. 02

    Daily ward rounds

    Your condition is reviewed each day on ward rounds via video, keeping your care plan up to date.

  3. 03

    Nurses can reach your doctor anytime

    Nurses can contact your doctor by telephone or video whenever needed. Your care is not compromised by having your doctor available virtually—and it can help you stay closer to home.

Questions about this program?