Veteran health

Mental health services for veterans & ADF members

Telecare is committed to supporting veterans through a range of mental health services. Our team includes qualified psychiatrists and psychologists who conduct comprehensive mental health assessments, treatment plans and deliver effective therapies tailored to individual needs.

Our average patient wait times are generally under 4 weeks, ensuring minimal delay in addressing your health needs. Rest assured, our fees are covered by the Department of Veteran Affairs for GOLD and WHITE card holders.

Getting started

Initial Psychiatric Assessment

Booking your initial assessment

If you require a psychiatric diagnosis and treatment plan, or to support a DVA claim, we’re here to help. Below is a simplified guide on how to start your patient journey with Telecare and receive a medical diagnosis.

01
Provide a GP Referral
Telecare requires your GP (or Nurse Practitioner) referral prior to your psychiatric appointment to ensure we can claim via your DVA White/Gold card, also to establish a collaborative care team with your family GP for ongoing care. Please use the Book A Psychiatrist referral form to upload your GP referral.
02
Make an Appointment
Once your referral has been received, our booking agent will reach out to you to book a consultation at a suitable time. Telehealth consults are booked using our secure online platform via web-browser, with wait times typically under 4 weeks.
03
Prepare for your Consultation
Your consultation will be booked as a telehealth appointment. You will be sent a secure video link which will take you to the online appointment portal. Use any compatible device with internet such as smartphones, tablet, laptop or desktop computer.

Ongoing care

Mental health treatment

Psychiatry and psychology services

Telecare has a range of psychiatrists and psychologists who have reputable experience managing and treating Australian Defence Force (ADF/DVA) and veteran patients. They understand the challenges of military service and have supported many military members and veterans with high quality, empathetic and practical mental health support.

Common ADF/Veteran mental health cases we support include: