ADHD/ASD SINGLE ASSESSMENT PATHWAY

1. GETTING YOUR GP REFERRAL
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2. BOOKING YOURSELF IN WITH TELECARE
Once you’ve received your referral you can book in with our Mental Health Clinician through our booking form. You can find a link to the booking form below
3. ATTENDING YOUR INTAKE CONSULTATION
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4. PROVIDING MEDICAL EVIDENCE
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5. ATTENDING YOUR PSYCHIATRIC ASSESSMENT
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6. FOLLOWING UP WITH YOUR GP
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THINKING OF BOOKING?

Before you proceed, please take a moment to read the WHAT YOU NEED TO KNOW section below. It contains important information that will help ensure a smooth and hassle-free patient journey by avoiding common misunderstandings and delays.

After that, make sure you book in through our dedicated booking page - PLEASE DO NOT BOOK IN DIRECTLY WITH THE PSYCHIATRIST VIA THEIR PERSONALISED CALENDAR PAGE.
FURTHER INFORMATION
Information about fees, wait times, and additional important can be found in the WHAT YOU WANT TO KNOW section.

Still have questions? Be sure to check the FAQs at the bottom of the page - your answer may already be there. Otherwise you can reach out to us here.

For assistance with the booking form, please also see our BOOKING WALKTHROUGH.

WHAT YOU NEED TO KNOW BEFORE BOOKING

WHAT YOU NEED TO KNOW BEFORE BOOKING
REFERRAL MUST BE FROM A GP WHO CAN PROVIDE ONGOING TREATMENT
* Avoid referrals from online GP services where you cannot select your treating doctor
WHAT YOU NEED TO KNOW BEFORE BOOKING
REFERRAL MUST BE FROM A GP WHO CAN PROVIDE ONGOING TREATMENT
* Avoid referrals from online GP services where you cannot select your treating doctor
WHAT YOU NEED TO KNOW BEFORE BOOKING
REFERRAL MUST BE FROM A GP WHO CAN PROVIDE ONGOING TREATMENT
* Avoid referrals from online GP services where you cannot select your treating doctor
WHAT YOU NEED TO KNOW BEFORE BOOKING
REFERRAL MUST BE FROM A GP WHO CAN PROVIDE ONGOING TREATMENT
* Avoid referrals from online GP services where you cannot select your treating doctor
WHAT YOU NEED TO KNOW BEFORE BOOKING
REFERRAL MUST BE FROM A GP WHO CAN PROVIDE ONGOING TREATMENT
* Avoid referrals from online GP services where you cannot select your treating doctor
WHAT YOU NEED TO KNOW BEFORE BOOKING
REFERRAL MUST BE FROM A GP WHO CAN PROVIDE ONGOING TREATMENT
* Avoid referrals from online GP services where you cannot select your treating doctor
WHAT YOU NEED TO KNOW BEFORE BOOKING
REFERRAL MUST BE FROM A GP WHO CAN PROVIDE ONGOING TREATMENT
* Avoid referrals from online GP services where you cannot select your treating doctor
WHAT YOU NEED TO KNOW BEFORE BOOKING
REFERRAL MUST BE FROM A GP WHO CAN PROVIDE ONGOING TREATMENT
* Avoid referrals from online GP services where you cannot select your treating doctor

WHAT YOU WANT TO KNOW BEFORE BOOKING

THIS FEED CONTAINS INFORMATION RELATING TO FEES, WAIT TIMES, ONGOING CARE OPTIONS AND MEDICAL EVIDENCE. BEFORE READING, PLEASE ENSURE YOU HAVE GONE THROUGH THE INFORMATION ABOVE FIRST
THIS FEED CONTAINS INFORMATION RELATING TO FEES, WAIT TIMES, ONGOING CARE OPTIONS AND MEDICAL EVIDENCE. BEFORE READING, PLEASE ENSURE YOU HAVE GONE THROUGH THE INFORMATION ABOVE FIRST
THIS FEED CONTAINS INFORMATION RELATING TO FEES, WAIT TIMES, ONGOING CARE OPTIONS AND MEDICAL EVIDENCE. BEFORE READING, PLEASE ENSURE YOU HAVE GONE THROUGH THE INFORMATION ABOVE FIRST
THIS FEED CONTAINS INFORMATION RELATING TO FEES, WAIT TIMES, ONGOING CARE OPTIONS AND MEDICAL EVIDENCE. BEFORE READING, PLEASE ENSURE YOU HAVE GONE THROUGH THE INFORMATION ABOVE FIRST
THIS FEED CONTAINS INFORMATION RELATING TO FEES, WAIT TIMES, ONGOING CARE OPTIONS AND MEDICAL EVIDENCE. BEFORE READING, PLEASE ENSURE YOU HAVE GONE THROUGH THE INFORMATION ABOVE FIRST
THIS FEED CONTAINS INFORMATION RELATING TO FEES, WAIT TIMES, ONGOING CARE OPTIONS AND MEDICAL EVIDENCE. BEFORE READING, PLEASE ENSURE YOU HAVE GONE THROUGH THE INFORMATION ABOVE FIRST
THIS FEED CONTAINS INFORMATION RELATING TO FEES, WAIT TIMES, ONGOING CARE OPTIONS AND MEDICAL EVIDENCE. BEFORE READING, PLEASE ENSURE YOU HAVE GONE THROUGH THE INFORMATION ABOVE FIRST
THIS FEED CONTAINS INFORMATION RELATING TO FEES, WAIT TIMES, ONGOING CARE OPTIONS AND MEDICAL EVIDENCE. BEFORE READING, PLEASE ENSURE YOU HAVE GONE THROUGH THE INFORMATION ABOVE FIRST
THIS FEED CONTAINS INFORMATION RELATING TO FEES, WAIT TIMES, ONGOING CARE OPTIONS AND MEDICAL EVIDENCE. BEFORE READING, PLEASE ENSURE YOU HAVE GONE THROUGH THE INFORMATION ABOVE FIRST

OUR ADHD & ASD PSYCHIATRISTS

dr. alida connell
Psychiatrist
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Dr. clinton colaco
Infectious Diseases
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Qasim latifi
Child Psychologist
dr. romanie rodrigo
Paediatrician
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dr. dilshani jayawardene
Endocrinologist
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dr. ramesh sahatevan
Neurologist
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dr. adam rischin
Rheumatologist
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dr. alysson wann
Oncologist
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Dr. Zi low
Geriatrician
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ms. sorrel graham
Clinical Psychologist
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Ms. diane gargya
Diabetes Educator
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Dr. Dhruv nayyar
Cardiologist

WHAT OUR PATIENTS
ARE SAYING

Telecare has made accessing specialists and telehealth appointments so much easier. It’s amazing – our doctors can come in on an appointment with their patients and specialists, something they never could have done if they had to physically leave the clinic. It makes it so much more collaborative.
VIC
GP Clinic Practice Manager
I had an appointment with Dr Alexey Sidorov this afternoon. I wanted to write to say thank you. Dr Sidorov was kind and compassionate and I really appreciate being able to use the Telecare service to get treatment. I live in regional Tasmania and would have had to wait over 12 months to “maybe” get an appointment.
vic
Patient
After having successfully undergone a [procedure], I wish to convey my sincere appreciation to Michael Zhong for his thorough and prompt input and empathy. He was indeed swift, thoroughly professional and caring in all our interactions for which my wife and I will be forever grateful.
vic
Patient
This is going to make things so much easier for our demographic. We have a lot of low socio-economic patients, so the option to bulk-bill is great. And it will make appointments easier. I recently had to take my child to four review consultations with a pediatrician on the mainland, taking a day off work each time, just to receive test results.
russell island
GP Practice Manager
Thank you, you're the only one in the end that pushed to help me despite my annoying emails. I'm sure you deal with so many walks of life and so many personalities and its a real credit to you that still do your best to meet the needs of the patient.
Regional vic
Patient
I had a really good experience using Telecare first the first time recently. Mum was in a gruelling long wait in ED on a weeknight. By 3.00am, nothing had changed.
vic
Patient

FREQUENTLY ASKED QUESTIONS

Advice and answers from the Telecare Australia Team about general frequently asked questions regarding telehealth.
Previous Diagnosis from an allied health practitioner

When seeking a pediatrician’s assessment for your child, it is important to recognize that insights from behavioral reports and formal evaluations conducted by allied health professionals can provide valuable context. However, each pediatrician is an independent practitioner who will formulate their diagnosis and treatment plan based on their clinical evaluation, taking into account all relevant information. Please note that the pediatrician’s opinion may differ from diagnoses given by other professionals or those needed for NDIS funding purposes.

I want to get an ADHD diagnosis, where do I start?

To start the process of getting an ADHD diagnosis, you'll first need a referral from your GP. Click the button above to submit your referral.

I have completed the forms and booked an appointment, what happens next?

Expect to receive an SMS text message and a confirmation call from our team within the next 5 days. Additionally, you'll receive a reminder before your scheduled Telehealth appointment. If you don't receive this reminder beforehand, please contact us at 03 9052 4872 to confirm your appointment details.

What are the payment options for my appointment fees?

Payment of the total amount is required upfront at least 3 days prior to your appointment. Medicare rebate (please see our fees) will be refunded within 3 days after your appointment. We accept card payments and bank transfers whenever possible.

Do I need high-end technology for my telehealth appointment?

You don't need anything fancy. Just make sure you have a stable internet connection – it doesn't have to be super fast. Use a laptop or desktop computer if you can, with a working microphone, speaker, and camera. If not, your smartphone or tablet will work fine as long as you have internet (WiFi or mobile data). Open a fresh web browser with no other tabs to avoid technical issues. Try to join a few minutes early in a quiet, private space where you won't be interrupted for about an hour.

How do I connect for my appointment?

When it's time for your appointment, simply click on the personal link provided in your appointment reminder email or SMS. Once you're there, you'll see a 'Join meeting' screen. Just enter your name and click "Join" to start your appointment. It's that easy!

What happens if I/the patient can no longer attend?

Please contact Telecare and inform our staff as soon as possible. If this cancellation is within 48 business hours of an appointment, a $150 late cancellation fee will be charged.